Remove 2014 Remove CPA Remove Customer Service
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ScaleFactor Fails to Scale, Blames COVID-19

Cloud Accounting Podcast

They were launched in 2014. If you go to their website, and you look at the services they offer, which, we'll go there right now, and we'll look. [00:10:26] ScaleFactor does a few basic things. Clearly, some of their clients decided that they didn't need the service, but it's not like bookkeeping is unprofitable.

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PPP Round 2 May Be Over Before It Even Started

Cloud Accounting Podcast

They've been researching this since 2014. It kind of is like, "Hey, we know we have not given good customer service, but now we're gonna start. We've improved it, so now, we're giving you more customer service. The currency is called DC/EP, which. It's a working titles. But guess what? Feel sorry for us because."