AvidXchange

NOVEMBER 22, 2017

Newland Communities implemented AvidXchange Invoice back in 2014 before you joined the company. The longest I’ve ever had to wait for a response was a few hours, around the holidays, but other than that customer service has been terrific. How would you describe the onboarding processing? Valerie : I found it super easy to use.

Invoicing 52

Invoicing Accounts Payable Accounts Payable Data Entry 52

Nanonets

JULY 10, 2024

Customer service optimization: By extracting key information from customer emails, chat logs, and support tickets, businesses can quickly categorize and prioritize customer issues. This leads to faster response times, more personalized service, and ultimately, higher customer satisfaction.

Computation 74

Computation Invoicing Budgeting Customer Service 74

Cloud Accounting Podcast

JUNE 28, 2020

They were launched in 2014. If you go to their website, and you look at the services they offer, which, we'll go there right now, and we'll look. [00:10:26] ScaleFactor does a few basic things. So, in February, they laid off 40 of their customer-service people. They graduated from Techstars Austin in 2017.

Bookkeeping 40

Bookkeeping QuickBooks Payroll Auditing 40

Cloud Accounting Podcast

APRIL 27, 2020

They've been researching this since 2014. It kind of is like, "Hey, we know we have not given good customer service, but now we're gonna start. We've improved it, so now, we're giving you more customer service. The currency is called DC/EP, which. It's a working titles. But guess what? Feel sorry for us because."

Accounting 40

Accounting Accounting Tax Deposits 40