Cloud Accounting Podcast

AUGUST 30, 2019

01:11 – What are the odds that David will escape federal grand jury duty and get to attend Accountex 2019? Future Firm 37:19 If you’re not into more software, Blake, David, and Meghan share some other strategies for tackling customer service 39:00 – Bookkeepers, who’s really your client ?

Bookkeeping 40

Bookkeeping CPA XERO QuickBooks 40

Nanonets

APRIL 7, 2023

Case in point, IBM Watson’s AI platform uses LLM to incorporate natural language processing capabilities to its artificial intelligence solution, giving it the capability to service a wide variety of industries including healthcare, finance, and customer service fields.

Customer Service 52

Customer Service Collections 52

Nanonets

FEBRUARY 1, 2024

Forever: Empowering your Team We provide resources, sessions, and continuous customer service to ensure your team's adoption, proficiency and confidence. Founded in 2019, the company provides its services to 100,000+ small and mid-size businesses across Europe. Once you're happy with it, we’ll go live!

Accounts Payable 64

Accounts Payable Accounts Payable AP Accounting 64

IMA's Count Me

SEPTEMBER 4, 2019

If you recall, Sean recently received the New Jersey society of CPAs, 2019 ovation award in innovation and as an expert in technology, blockchain and data analytics. 2 - released on 6/10/2019) on emerging technologies and their global implications across the accounting industry. Adam Larson : (00:32) Sean had a lot to share with us.

Accounting 40

Accounting Accounting CPA Corporate Finance 40

Future Firm

SEPTEMBER 1, 2023

AutoEntry was acquired by Sage in 2019, so expect to see some nice synergies if you’re on Sage. Wagepoint is an easy-to-use payroll platform with great customer service. And oh, hey look, here’s a snapshot of my own Hubdoc account. 14) Expensify Have employees that need expense reports generated? Check Expensify.

Accounting Software 98

Accounting Software XERO QuickBooks Accounting 98

Nanonets

APRIL 5, 2023

NLP can be used to automate processes such as customer service, where machines can respond to customer queries in natural language. Through automated sentiment analysis, it can also identify customer moods and preferences, allowing for a more personalized experience. billion by 2027.

Customer Service 98

Customer Service Account Reconciliation Invoice Processing Financial Reporting 98

Cloud Accounting Podcast

JUNE 28, 2020

So, in February, they laid off 40 of their customer-service people. Now, I don't know if those customer-service people were bookkeepers, or accountants, or what, but they let them go, and they started pivoting to this marketplace. It looks like, in 2019, GE paid KPMG $79 million in fees.

Bookkeeping 40

Bookkeeping QuickBooks Payroll Auditing 40

Cloud Accounting Podcast

JULY 28, 2020

They put all of the customer service team under cost of goods sold. David Leary: [00:40:55] Yeah, because they didn't want it to affect their numbers when they'd go to get more VC money. Blake Oliver: [00:40:59] Right. David Leary: [00:40:59] Not only that. They actually put - creative accounting. The opposite, yeah. Go ahead.

Bookkeeping 40

Bookkeeping QuickBooks Accounting Accounting 40