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Then, the order is validated, errors are identified and corrected, and the order details are exported to the CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning) system. A 2020 McKinsey survey found that automation reduced costs by 10-15% and cut order processing time from 2-3 days to 1-2 hours.
This involves checking the customer's information for accuracy, ensuring the item is in stock, confirming the validity of the payment method, and determining if there are enough funds to cover the purchase. Order recording: Once the order has been validated, the data is recorded in your digital or physical system.
CustomerService Enhancement : Scenario : A telecommunications company implements a RAG-augmented chatbot to handle customer queries regarding plan details, billing, and troubleshooting common issues. Data Verification - Quickbooks: The Nanonets workflow verifies the extracted data against purchaseorders and receipts.
This way, automation software can retrieve data such as invoices and purchaseorders from other accounting systems, process them and then update the information in the external accounting platform. This means your invoices, receipts and purchaseorders are read and processed without the painstaking effort of manual entry.
CustomerService Enhancement : Scenario : A telecommunications company implements a RAG-augmented chatbot to handle customer queries regarding plan details, billing, and troubleshooting common issues. Augmentation : It correlates this data with the case details.
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