Xero

JANUARY 14, 2025

Remember when the world shifted from paper to computers? In 2025, AI will no longer be something we discuss in abstract terms. Here’s how I see AI playing out for small businesses in 2025. Or from desktops to mobile devices? We’re on the cusp of a similar revolution with AI. Thats the new benchmark.

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Intuit

AUGUST 27, 2024

AI could create 12 million net new jobs by 2025 (creating 97 million ). Firstly, artificial intelligence skills enable businesses to meet the current state of customer service. The digital age has given rise to smarter customers who know what they want and when they want it.

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Future Firm

APRIL 10, 2022

Compliance Services Far From Dead. This was one of the top things I tested for when I hired accountants to the team for a few reasons: a) Good communication is one of the core competencies of the future accountant and the cornerstone of good customer service, critical for advising clients through advisory services.

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Xero

JANUARY 9, 2025

So, here are some of the signals that I will be paying close attention to in 2025 as I think about what the future might hold for people in small business, their advisors and communities around the world. Last year, for example, Meta’s partnership with Ray-Ban smart glasses and sunglasses started to gain some real traction.

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