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At the moment, while applying for a policy or making a claim, customers have to deal with long and tedious processes most of which are carried out manually by insurance companies. This often leads to long delays and unsatisfactory customerservice ultimately resulting in losses for the organization. billion by 2030.
The shortcomings are as follows - Time-Consuming DataEntry : Manual entry is not just slow; it's a drain on resources, pulling staff away from more value-added activities. Automated DataEntryDataentry is often the bane of efficiency, but it doesn't have to be.
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