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IRS improved customer service, but timeliness problems remain

Accounting Today

The Internal Revenue Service made progress on its customer service and systems last year, but it's still facing challenges with processing tax returns on time.

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Senators introduce bill to improve IRS customer service

Accounting Today

A bipartisan pair of lawmakers, Sen. Bill Cassidy, R-Louisiana, and Mark Warner, D-Virginia, introduced legislation supported by the AICPA that would create a dashboard to inform taxpayers of backlogs and wait times for their tax refunds.

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Congress prods IRS to fix tax-return backlog, improve customer service

Accounting Today

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Why Outsourcing Your Accounting Could Be the Best Investment Your SMB Makes

Accounting Department

Between juggling sales, operations, customer service, and marketing, it’s easy to see why accounting often falls to the bottom of the priority list. Running a small to medium-sized business (SMB) is no small feat.

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Bookkeeping vs. Accounting: Here’s how they differ

Intuit

What’s the difference between bookkeeping and accounting? We’ll define each, explore the differences between bookkeeping and accounting, and discuss what it takes to pursue roles in the fields. Bookkeeping involves categorizing each transaction, specifying the amount involved, and tracking it in the relevant account.

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Small firm, big impact: Tennick Accountants win hotly contested Xero Award

Xero

You win, or you learn – that’s one of Tennick Accountants’ internal mottos, and one that encouraged the firm to put themselves in the running and enter the 2023 Xero Awards UK & Ireland. The Small Firm of the Year award celebrates the Xero accounting or bookkeeping partners that have cracked the formula for success.

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New chief taxpayer experience officer named at IRS

Accounting Today

Agency veteran Fumino Tamaki and her staff will work with other IRS units to apply customer service best practices.