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52:48) - The IRS shows customerservice improvements in 2023 (54:22) - Are accountants actually experiencing a better tax season? (01:01:49) 52:48) - The IRS shows customerservice improvements in 2023 (54:22) - Are accountants actually experiencing a better tax season? (01:01:49)
CPA firms play a critical role in today’s complex financial landscape. They provide essential services ranging from audits and tax preparation to consulting and advisory services. However, operating a successful CPA firm comes with its fair share of challenges.
Many employers will also provide seminars or webinars, on-the-job training, and sometimes even education expense benefits. Some companies will complete training each year before the tax season starts, but it’s always helpful to have some basic math skills, communication skills for customerservice, and experience with tax software.
They also get into Minnesota's CPA licensure bill for 150-hour requirement alternatives and KPMG's audit findings on the Department of Education and the cost of the federal student loan program. Show Notes Could CPAs telling their stories be the key to attracting Gen Zers to accounting? The new Earmark app is coming soon!
Excellent CustomerService The new technologies help companies automate repetitive tasks that bring efficiency to routine work. Cloud-Based Accounting Accounting & CPA firms earn higher year-after-year revenue and acquire 5X more customers with cloud-based accounting. Further, it is easier to mitigate risks.
Every conference that I go to, every article that I read, every, every book I pick up, podcast, a webinar, all the rest -- This, this whole conversation on all of these tools, right, are just that tools, right? You can be a CPA, CMA, any, any of of the alphabet soup, right? And it's up to us to be able to understand those tools.
Clearly, some of their clients decided that they didn't need the service, but it's not like bookkeeping is unprofitable. So, in February, they laid off 40 of their customer-service people. he's a CPA first. That's what they were pivoting to in February.
They also examine how AI-powered help desks and customerservice are improving efficiency by 10-20%, and look at some alternatives to the pesky 150-hour rule. They also examine how AI-powered help desks and customerservice are improving efficiency by 10-20%, and look at some alternatives to the pesky 150-hour rule.
Hopefully, in our next episode, we'll have an actual bill or a proposal to talk about. [00:14:10] Something related - state CPA societies, and the AICPA are calling for federal relief for state and local governments amid the coronavirus. They put all of the customerservice team under cost of goods sold. They really are.
It kind of is like, "Hey, we know we have not given good customerservice, but now we're gonna start. We've improved it, so now, we're giving you more customerservice. I think this really rubbed a lot of people the wrong way during this time- David Leary: [00:50:21] I think I saw somebody tweet about it.
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